Return & Refund Policy

WELCOME TO OTB’S RETURN CENTER

We’re committed to ensuring your shopping experience is as refined and effortless as the pieces we create.

Each item at On Top Boutique is carefully inspected and photographed prior to shipping to guarantee exceptional quality and authenticity.

Returns
Please note that only regular-priced items are eligible for return. Sale or promotional items are considered final sale and cannot be returned or exchanged.

Exchanges
We replace items only if they arrive defective or damaged. If you wish to exchange your purchase for the same item, please contact our Customer Care team at info@ontopboutique.com with your order number and a brief description of the issue.

Our team will review your request and provide further guidance with the level of attention and service that defines On Top Boutique.

Because for us, elegance extends beyond design—it’s also in the way we care for every detail.